Help Center

• We proudly ship worldwide! If you have any questions about a certain location, please don't hesitate to reach out.

You collectors always come first! We want to make sure that you are 100% satisfied with your purchase! We offer a 30-days Hassle Free Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer 100% refund & Free Shipping. Or if that specific collectible isn't Sold Out, we would be more than happy to make it right and send a replacement free of charge.

• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

• For returns, please email customerservice@crazycollecting.com with the subject 'Returns' and include your order number, name and the reason for the return.

• Please note that customers are responsible for shipping costs of returned items. We will only provide free shipping under certain circumstances. 

• Any questions at all, please feel free to always contact us :)

• The military GovX discount is for US citizens only and must meet one of the following criteria:

• If you are currently serving or previously served and were honorably discharged from the Air Force, Army, Coast Guard, Marines, Navy or National Guard. This includes: Active-duty service members, Veterans & Retired, Reservists, Military academies

• If you are a federal, state or local law enforcement officer. State & Local: State police & highway patrol, Sheriff's departments, City police departments, Correctional facilities Federal: Department of Justice, inc. FBI, ATF, DEA, BOP & US Marshals, Homeland Security, inc. ICE, TSA, CBP & Air Marshals, US Capital Police, Other federal officers

• If you are a full-time or volunteer firefighter. This includes: Municipal fire departments, National Parks Service, US Forest Service, Bureau of Land Management

• If you are working on the front-lines of the emergency medical field. This includes: Emergency Medical Technicians (EMTs), Paramedics, Registered Nurses (RNs), Trauma Nurses, Nurse Practitioners, Hospital Physicians, PAs, Technicians and other staff

• Click the button to claim your discount and you'll be asked to verify your affiliation with GovX ID. Verification is real-time and secure. If you already have a GovX ID account, just log in!

• After you verify, you'll receive a single-use discount code to apply at checkout. Be sure to copy your code.

• For future purchases, simply log in with your GovX ID to unlock a new discount code.

• There is a limit of one discount code per day.